How to Fix Uplay Download 0b/s Issue
If you are a fan of Ubisoft games, you probably use Uplay to download and play them on your PC. Uplay is a digital distribution platform that allows you to access, purchase, and manage Ubisoft games. However, sometimes you may encounter a frustrating issue when downloading Uplay games: the download speed drops to 0b/s and stays there for a long time.
This issue can prevent you from enjoying your favorite games and waste your time and bandwidth. It can be caused by various factors, such as network problems, DNS issues, server issues, corrupted files, or outdated software. Fortunately, there are some methods that you can try to fix this issue and resume your download. In this article, we will show you how to fix Uplay download 0b/s issue with four easy methods.
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Method 1: Restart your computer and router
The first method that you can try is to restart your computer and router. This can help clear any network or performance issues that may be affecting your download speed. To do this, follow these steps:
Close Uplay and any other applications that are using your internet connection.
Turn off your computer and unplug it from the power source.
Turn off your router and unplug it from the power source.
Wait for a few minutes and then plug in your router and turn it on.
Wait for another few minutes and then plug in your computer and turn it on.
Launch Uplay and resume your download.
This method can help fix Uplay download 0b/s issue by resetting your network connection and clearing any temporary files or caches that may be slowing down your download.
Method 2: Change your DNS settings
The second method that you can try is to change your DNS settings on your computer. DNS stands for Domain Name System, which is a system that translates domain names into IP addresses. Sometimes, your default DNS server may be slow or unreliable, which can affect your download speed. By changing your DNS settings to a faster or more secure DNS server, you can improve your download speed and resolve the issue. To do this, follow these steps:
Open Control Panel and click on Network and Internet.
Click on Network and Sharing Center and then click on Change adapter settings.
Right-click on your network adapter (Ethernet or Wi-Fi) and select Properties.
Double-click on Internet Protocol Version 4 (TCP/IPv4) and select Use the following DNS server addresses.
Enter the following DNS server addresses:
Preferred DNS server: 1.1.1.1
Alternate DNS server: 1.0.0.1
Click OK and close all windows.
Restart Uplay and resume your download.
This method can help fix Uplay download 0b/s issue by using a faster and more secure DNS server, such as Cloudflare DNS, which can improve your network performance and security.
Method 3: Use a VPN service
The third method that you can try is to use a VPN service to download Uplay games. VPN stands for Virtual Private Network, which is a service that creates a secure and encrypted connection between your device and a remote server. By using a VPN service, you can change your IP address and location, which can help you bypass any network or server issues that may be causing the issue. To do this, follow these steps:
Choose a reliable and fast VPN service, such as NordVPN, ExpressVPN, or Surfshark.
Download and install the VPN app on your computer.
Launch the VPN app and connect to a server in a different region or country.
Launch Uplay and resume your download.
This method can help fix Uplay download 0b/s issue by using a VPN service, which can provide you with a more stable and faster connection to the Uplay servers. However, be aware that some VPN services may slow down your internet speed or have bandwidth limits, so choose wisely.
Method 4: Reinstall Uplay or update Windows
The fourth method that you can try is to reinstall Uplay or update Windows on your computer. Sometimes, the issue may be caused by corrupted or outdated files on your system, which can interfere with your download process. By reinstalling Uplay or updating Windows, you can fix any potential errors or bugs that may be causing the issue. To do this, follow these steps:
Uninstall Uplay from your computer. You can do this by going to Control Panel > Programs > Uninstall a program and selecting Uplay from the list.
Delete any remaining Uplay files or folders from your computer. You can do this by going to C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher and deleting the folder.
Download and install the latest version of Uplay from the official website.
Launch Uplay and log in with your account.
Resume your download.
Alternatively, you can update Windows on your computer by following these steps:
Go to Settings > Update & Security > Windows Update.
Click on Check for updates and wait for Windows to scan for any available updates.
Download and install any updates that are found.
Restart your computer and launch Uplay.
Resume your download.
This method can help fix Uplay download 0b/s issue by reinstalling Uplay or updating Windows, which can ensure that you have the latest and most compatible version of the software on your system.
Conclusion
In this article, we have shown you how to fix Uplay download 0b/s issue with four easy methods. You can try any of these methods to resolve the issue and enjoy your Uplay games without any hassle. Here are some tips to avoid the issue in the future:
Make sure that you have a stable and fast internet connection when downloading Uplay games.
Avoid downloading multiple games or files at the same time, as this can slow down your download speed.
Check the status of the Uplay servers before downloading games, as they may be undergoing maintenance or facing issues.
Keep your Uplay and Windows software updated to the latest version, as this can prevent any compatibility or performance issues.
FAQs
Q1: How do I check my Uplay download speed?
A1: You can check your Uplay download speed by going to Settings > Downloads in the Uplay app. You will see the current download speed and progress of your game under Downloaded Games.
Q2: How do I limit my Uplay download speed?
A2: You can limit your Uplay download speed by going to Settings > Downloads in the Uplay app. You will see an option to Limit bandwidth usage under Downloaded Games. You can choose from several options, such as 256 KB/s, 512 KB/s, 1 MB/s, 2 MB/s, 4 MB/s, or Unlimited.
Q3: How do I pause or resume my Uplay download?
A3: You can pause or resume your Uplay download by clicking on the Pause or Resume button next to your game under Downloaded Games in the Uplay app. You can also right-click on your game and select Pause or Resume from the menu.
Q4: How do I change my Uplay download location?
A4: You can change your Uplay download location by going to Settings > Downloads in the Uplay app. You will see an option to Change default installation folder under Downloaded Games. You can browse and select a different folder on your computer where you want to install your Uplay games.
Q5: How do I contact Ubisoft support if none of the methods work?
A5: You can contact Ubisoft support if none of the methods work by going to and clicking on Contact Customer Support. You can choose from various options, such as Live Chat, Email, Phone, or Social Media, to get in touch with a Ubisoft representative who can assist you with your issue. 44f88ac181
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